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Human resources at the heart of business

The Human Resources Department is one of the main prescribers within the business: from temporary work to vehicles, including training, recruitment and payroll management, there are many complex HR needs which are the source of important financial issues.

Management of human issues

By intervening in problems concerning policy optimisation (automobile, temporary work, etc.) and service provider referencing (transversal technical education, training facilities, work evaluation centre, etc.), procurements are positioned as real Business Partners of Human Resources. The line of conduct is to improve services and the perceived value while optimising costs.


With 32 billion euros spent per year, including 13 billion spent by French businesses for human resources training, professional training represents a real investment for businesses, which means competitiveness, innovation, growth, but also employee loyalty.
To meet the different needs of businesses and trainees (job, language, office IT, management, security training, etc.) the market offer is fragmented (from large training organisations to free-lance coaches) and is affected by the rise of digitalisation that continuously produces new learning methods (E-learning, MOOC, gamification, etc.)
Selecting innovative service providers who will be real partners in the implementation of training programmes, testing the needs, having an adequate and clear breakdown of overall costs (programme design, management of sessions, tools, logistics, etc.), optimising budgets (with potential profits of 6 to 15%) while preserving service quality, are issues with which the EPSA consultants will know how to assist you.

Temporary work

Used to respond to rises in activity or absences, temporary work has become a structural tool of human resources management, to the point of being one of the main non-production expense items. With the main prescribers being the departments in the heart of the professions of the business, controlling this area is essential, notably in construction and industry.
Regulated by the Labour Code, subject to fiscal changes and related to the dynamism of job pools, the temporary work market covers a certain complexity.
Generalists, specialists and multi-service groups are some of the many participants who now have an extended service offer (consultancy, establishment, etc.).

In a digital age, temporary work is also affected by dematerialisation. There are many issues; operational, financial, legal, social, organisational, etc.
In light of these issues, optimisation of the temporary work category is not limited to the negotiation of ratios.  Structuring the use of temporary work and managing the field (consumption and contracts) are main levers to enable you to achieve 3 to 6% in profits.