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Facility Management

The Facility Management (FM) model is based on 2 principles: grouping of services and outsourcing. 

There are many participants positioned on this market and the trend is towards market concentration. In parallel, the offer is more and more varied and complex: there are many options for businesses and the strategy to adopt must be properly thought through upstream of launching consultations, to optimise costs but especially organisation.

The modelling of Facility Management is therefore a top priority for businesses that are now concerned with improving the cost-advantage ratio, taking into account the social and work environment dimensions and productivity, responsiveness and flexibility issues.

The building maintenance market now also includes energy management, which requires specific qualifications. Under the responsibility of service providers, energy performance has become a priority since the enforcement of the law on energy transition.

The EPSA tools and expertise help customers to define needs, find offers and manage change. SLA, KPI, progress plans, guidance and monitoring for the duration of the agreement can lead to a potential economic optimisation of 10% to 30%, coupled with an effective organisational improvement.


An operationally excellent service specialised in Lean & Green

The qualitative demand of prime contractors and the social constraints of the market are driving forces for a new service model.

The major areas for cleaning tenders are management and operational organisation which are based on the methods, qualifications, certifications, training and the requirement for results.

The new trends in the sector include digital technology and mechanisation; these trends must be taken into account in order to support the productivity of teams and the flexibility of services.

More and more suppliers are also developing the Lean & Green approach which, by reducing waste, contributes to financial optimisation.

EPSA consultants shape strategies adapted to your needs, according to your business segment, your type of premises, your work model and your desire for results. Analysis of the organisation, frequency, yield, management, etc. can generate profit of 10% to 20%.


Safety and security, a strategic issue

The increase in risks and the precariousness of the profession pose questions on the organisation of this market in full expansion.

Professionalising security requires the implementation of a strategy adapted to your needs that combines electronics, mechanics and human means, if necessary.

The implementation of a global solution makes it possible to focus the services on concrete objectives, results and good quality while controlling costs.

Good management also improves flexibility and responsiveness.

The safety and security business, which is often included in the host market, is subject to the intervention of public authorities (CNAPS [national council for private security businesses]) and can be local or multi-national.

EPSA consultants develop action plans and strategies adapted to your needs and expectations for your HEQ services. According to your business segment and your type of security policy, a change to a global service can provide performances of 10% to 25%.



Securing development or carcassing projects is a priority

Regardless of the implementation method, securing projects is fundamental. Choosing the best supplier is not always a long-lasting solution on the local market comprised of many SMEs/SMIs and a few major multi-expertise groups.

Commitments, agreements, evaluations and monitoring must be considered through a structured process to select the right services and the right products in cooperation with the professional experts (project management assistance, project management, technical engineering office, etc.).

The complete costs and associated risk management, deadline, quality and failure are an integral part of an effective preliminary study that enable compliance with work schedules.

Standardising the methods and capitalising (framework agreements, schedule of rates, PU, operating extras) are a few examples of good practices that enable budgetary control and active risk management (TCO, cost breakdown, NQS).

EPSA consultants propose solutions according to your type of construction or operating projects. Models and strategies are adapted to your needs and include areas of focus that can provide an improvement in performances by 5% to 15% and assistance with guaranteeing deadlines for your interventions.



Outsourcing all the technical professions to control expenses

From an improvement in the lifespan of your assets to regulatory risk management, outsourcing to one or more experts makes it possible to streamline costs and to test the service level (maintenance range, AFNOR, ISO certification, performance obligations, etc.).

The environmental regulations are an integral part of maintenance management since energy performance is now at the heart of construction issues.

Smart building with equipment digitalisation, BAS (Building Automation System) solutions, BIM (Building Information Model) and IoT maintenance have opened the way to Lean construction.

On this complex market, there are optimum management solutions that meet the normative requirements of CPE (Energy Performance Contracting), HEQ (High Environmental Quality) and BREAM (Building Research Establishment’s Environmental Assessment Method).

EPSA consultants analyse organisations, propose preventive or corrective consolidation strategies with multi-modal contracts and management implementation. Technical FM, service FM or Full FM models provide performances of 15% to 25% according to your business segment, your type of activities and your work method.